Shipping Policy: Thanks for buying bits, read below for the policy!
Order Fulfillment:
All orders are packed and shipped within 1-3 days from order date. Keep in mind this means 'shipped' and not 'delivered'. Normally try to post orders same day they're ordered, however some delays may occur that are out of our power, in which case we ask for your patience.
Shipping Address:
Please, PLEASE check your shipping address >before< making a purchase, as changes afterwards are not guaranteed, we will try to accomodate for this if possible, but no promises. If the address is wrong when placing the order, you, the buyer, have the full responsibility for any additional shipping fees and any other issues that might relate to the lost package.
Delivery Delays:
We live on an island, we get storms, strikes, maybe Covid 2.0, who knows.
Please do know, will go as far as we can so you receive what you paid for, but sometimes the unpredictable happens. If so, try to wait it out before contacting us to investigate further.
Returns:
Folks, these items are generally made to order, so if you order a few stickers and aren't happy with them, we do not require to accept them, but in almost all cases will try to work with you to find a solution that works may it be an exchange or store credit, we hope you understand. Besides, these are class and you can always find them a home!
Shipping outside of Ireland??:
Contact us on instagram @blackcateu or email [email protected] we'll try sort you out.